Ringio Connects Small Businesses to Voice Broadcasting in the Cloud

The two collaborated to build the entire data set in the cloud developing a basic program that configures all of the caller’s information and compiles it into an organized, simple-to-use interface that becomes accessible to Ringio’s entire staff. A caller’s entire history is logged into the system and can be transferred to any staff member. The software simplifies the job of the call center agent, and provides a useful in-depth profile for each customer. As Aparicio described it, it’s a “mini CRM built right into the solution,” and mimics the experience of the call center agent.

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