11:35 PM update – our engineering team has found all the sources of the issue. They are developing and testing a system patch which we expect to roll out within the hour that should fully restore the system.
Ringio believes in the power of small business. That is why Ringio offers the most innovative virtual phone system to keep small businesses in stride with larger enterprises with every phone call.
We’re considering moving from Fonality to Ringio.
Please help me with a comparison.
Regarding today’s outage at Ringio, I also experienced an outage at Fonality and with my GoToMeeting service.
It seems something bigger was happening.
Keith
5:32 PM update – our system is running in a degraded capacity. We have been able to restore 20% of our capacity.
9:11 PM update – no change in status. Investigations continue regarding the root cause of the problem.
any ideas, will we be able to get calls tomorrow? We work on weekends too.
10:54 PM update – company number still not working…sounds like a busy signal
11:35 PM update – our engineering team has found all the sources of the issue. They are developing and testing a system patch which we expect to roll out within the hour that should fully restore the system.
Company # service has been restored.
1:13 A update – sytem has been restored. Engineers are checking full recovery. Please report any malfunctions via support@ringio.com
We will be sending more information about the outage over the weekend.