Archive for the ‘Management Insight’ Category
Ringio vs. RingCentral: Top 10 Areas Where Our David Beats Their Goliath
Over the last few days, I received an unusually high number of phone calls from customers saying they are looking to make a switch to a new virtual PBX system, and specifically asking what makes us “better” than RingCentral in this space. Obviously, as with any business solution, it’s almost impossible to just make a [...]
Everyone is in sales
This weekend I came across Harvey Mackay’s simple but powerful column: “Everyone is in Sales (if you don’t see it, try the reprint on Washington Business Journal instead). Some favorite excerpts: “How many salespeople do you have?” I’m often asked that question, and I reply that we have 450. “WOW!” is the usual response, followed [...]
DC Networking Tales: Will the True Technology Evangelists Please Stand Up?
So I attended a local networking event here in DC earlier this week featuring a panel discussion on “Cloud Computing for Associations” that I was actually really fired up about. Not only do I live and breathe everything cloud, but I’ve always believed that associations could be a vertical that would benefit from all kinds [...]
Why Businesses Need to Think Differently in Terms of the Real Cost of Phone Calls
Despite a myriad of advances in telecom, with more and sometimes even free options like Skype or Google Voice becoming available like never before, businesses still spend a lot of money on making or taking phone calls. The monthly ‘sticker shock’ when the various phone bills from landline and wireless providers arrive is still a [...]
A launch is a launch is a launch
After more than a decade of inventing, building and launching software products, you’d think that the actual process of the launch becomes a routine, self runner, a simple checklist, another notch in the belt, or just another line on your LinkedIn profile … I can tell you right now – at least from my perspective [...]

