Get customers talking to the right person, and they’ll talk about you to everyone.
Business is competitive, and customer service is key to winning and keeping customers. With Ringio’s Smart Call Routing, you can ensure that your callers are talking to the right people each time they call. Customize how Ringio handles incoming calls based on skill set, language, marketing campaign, or any other pre-defined criteria you need.
- Complete flexibility: Customize exactly when, where and how calls are routed.
- Better caller experience: Callers reach the most appropriate team member quickly and without hassle.
- Improve customer service: Callers can be automatically routed to the last person they spoke to.
- Shortened call-handling time: Call distribution allows calls to be handled efficiently.
- Increase team member productivity: Do not disturb feature allows team members to set themselves as unavailable for calls.
Feature Overview
- Virtual PBX & Telephony
- Android App
- Auto-Attendant
- Bring Your Own PBX
- Business VOIP
- Call Blast
- Call Screening
- Caller ID Control
- Custom On-hold Audio
- Find me / Follow me
- Internet Fax
- One-Click Outbound Dialing
- Porting your numbers
- Professional Greeting
- Shared Team Phone Numbers
- Smart Call Routing
- Toll Free and Local Numbers
- Visual Voicemail
- Collaboration & Productivity
- Check-in / Check-out
- Group Voicemail
- Real-Time Presence
- Shared Contacts
- Shared Notes
- Starred Rings
- Built-in CRM & Rich Calling
- Call Center Screen Pop
- Contact Management
- Google Contacts Sync
- APIs & Integrations
- Batchbook CRM Plugin
- Call Reporting and Tracking
- Highrise CRM Plugin
- Pre-Built CRM Integrations
- REST API
- Salesforce CRM Plugin
- Web Triggers
- Wufoo Integration
- Zoho CRM Plugin
- Admin & Service
- 100% Uptime Guarantee
- Easy Web-Based Management
- Flat-Fee Pricing
- Support & Community Portal
- Video Tutorials


